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Customer Relationship Officer

(Customer Relation Officer)

Blue Circuit
Boeng Keng Kang | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
3 days ago
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
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Customer Relationship Officer

Blue Circuit
Phnom Penh
APPLY HERE

Customer Relationship Officer

(Customer Relation Officer)

Blue Circuit
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
3 days ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Act as the main contact for customers regarding vehicle purchases, after-sales services, and inquiries.
  • Address customer complaints and escalate unresolved issues to the appropriate department.
  • Manager customer feedback and implement service improvement strategies.
  • Coordinate with the sales, service, and parts departments to resolve customer concerns efficiently.
  • Follow up with customers on service appointments, warranty claims, and satisfaction surveys.
  • Maintain and update customer records in the CRM system.

Open To

Male/Female

Job Requirements

  • Above 1 year experience in engineering field is a must.
  • Previous experience in a call center, customer service, or automotive-related role.
  • A proactive person with positive attitude and strong collaboration skills.
  • Strong verbal communication and problem-solving skills.
  • Ability to manage difficult situations professionally and empathetically.
  • Proficiency in Microsoft Office and CRM software.
  • Knowledge of Automotive products, warranty policies, and service processes is preferred.

What We Can Offer

Benefits

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Highlights

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Career Opportunities

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

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