Customer Service Supervisor in Phnom Penh

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Customer Service Supervisor

(Customer Service Manager )

Mega Asset Management Co., Ltd

Boeng Keng Kang | Phnom Penh

1 Post

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Company Profile Jobs From this Company 49

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Customer Service Supervisor

Mega Asset Management Co., Ltd, Boeng Keng Kang | Phnom Penh

Apply Here

Customer Service Supervisor

Mega Asset Management Co., Ltd

Apply Here

Customer Service Supervisor

(Customer Service Manager )

Mega Asset Management Co., Ltd

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

27 Aug 2025

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Construction/Building/Architecture

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Overall assist and support the management team under the property management group.
Drive and enhance teamwork quality and promote teamwork to achieve work excellence for all projects.
Assist with teamwork to solve the organization's/residents' problems and complaints.
Coordinate with various departments and projects to assist in resolving work-related issues. Foster strong collaboration between the front and back office teams to ensure a smooth and efficient workflow.
Collaborate with the Income and Sales Department, as well as the Customer Service Department, to address and resolve all outstanding fees, particularly management fees.
Participate in protecting and implementing internal regulations.
Make a site visit and report to the related department to solve that problem.
Handle all Internal and External customer complaints.
Prepare a monthly income summary and submit it to the Property Manager.
Manage all internal and external letters and announcements.
Ensure that all condo policies, including safety protocols and management rules, are communicated and enforced, keep residents informed of any policy changes, and enforce penalties when necessary.
Another task is assigned by the Deputy and the Manager.

Open To

Male/Female

Job Requirements

Must have a bachelor's degree, have experience in customer service before, be able to speak English, have computer skills, be able to work under pressure, be willing to work and learn new things, and solve difficult problems.

What we can offer

Benefits

* Rewards for over performance.

Highlights