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Customer Relation Officer

RMA Cambodia
Prampir Meakkakra | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
1 day(s) ago
Recruiter active1 day ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Relation Officer

RMA Cambodia
Recruiter active1 day ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Manage master list of maintenance service to track and remind the customers for monthly maintenance service
  • Contact customer to bring their truck and heavy equipment to our workshop.
  • Report the customers service appointment to service manager at the end of the day or urgent case
  • Follow up customers after their track and heavy equipment got serviced for 3 days/ 2 weeks to check the customers satisfaction
  • Update customer data and daily, weekly and monthly report submitted.
  • Promote service and spare parts sales
  • Work with warehouse and office teams
  • Need to travel outside of city.

Open To

Male/Female

Job Requirements

  • Computer literacy
  • Basic knowledge of English
  • Previous customer service experience is an advantage. 

What we can offer

Benefits

* Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques