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Customer Service Officer

(Customer Service Assistant)

Prince Bank Plc.
Anlong Veaeng | Oddar Meanchey
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer

(Customer Service Assistant)

Prince Bank Plc.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Oddar Meanchey
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Provide outstanding service, and customer experience to meet customer expectations following SLA.

  • Provide consultation on banking products and services to customers effectively and efficiently.
  • Cross-selling bank products by answering inquiries, informing customers of new services and product promotions, and ascertaining customers' needs to support branch targets.
  • Process account opening for customer in system accuracy and meet customer's satisfaction.
  • Collaborate with the team to ensure the overall branch target is achieved by building close relationships with customers.
  • Prepare daily and monthly related reports to make sure it accurate and properly filled.
  • Perform customer transactions over the counter.
  • Responsible on cash till to ensure no loss, or unbalance.
  • Comply with bank operations guidelines and procedures by participating in all dual-control functions.
  • Check and verify daily relevant transactional reports to ensure accuracy and proper filling.
  • Perform other tasks assigned by the line manager.

Open To

Male/Female

Job Requirements

  • University student or bachelor’s degree in finance and banking or other related fields.
  • No experience required.
  • Be able to use MS Office.
  • Able to use English and Chinese is a plus.
  • Pleasant, friendly personality, and professional.

What We Can Offer

Benefits

Rewards for over performance

Highlights

Join an expereinced team

Career Opportunities

Learn new skills on the Job