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• Primary Responsibilities Operation Income Auditor
• Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
• Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
• Ensure that reservations details for in-house guests are recorded correctly, ie. room rates, dates of stay, authority to charge.
• Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenues.
• Complete 'back up' procedures to save all data.  Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics.
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure that suitable levels are maintained at all times for the front office team.  Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
• Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
• Be proficient in the use of all front and back office equipment. Ensure preventative maintenance programs are in place.
• Implement training programs for all employees, conduct induction and skills training.  Carry out reception duties as required.
• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Guest Satisfaction.
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.

Finance Responsibilities

• FRONT OFFICE AUDIT
• Posting all charges of the day to the guest ledger including room charge.
• Handling all front office cashiers’ transactions during the late night and the early morning shift.
• Auditing all guest ledger charges from all department and balancing to control sheets
• Auditing all folios and charge vouchers transferred to city ledger and the reconciliation of the total city ledger machine reading with the total of documents on hand same audit to be performed for credit cards clearances
• Verification of the guest ledger balances determined at the close of the day with the total of all guest ledger folios
• Reading of the FRONT OFFICE posting machine and changing of the date
• Completion of daily check record of OPERA
• Review Open folios and its open balance
• Running Night Audit
• Review on Night Audit report  Sending daily revenue report

FOOD AND BEVERAGE REVENUE AUDIT

• Auditing the restaurant cashiers reports and the accompanying checks for verifying city ledger, guest ledger, cash sales, credit cards, employee’s meal and entertainment total report. 
• Verification of the sales breakdown (food, beverage, other, service, vat) for outlets.
• Auditing of food covers reported
• Test-checking prices of items sold and addition of bills.
• Verify with the Front office audit that the restaurant guest ledger clearance account is in balance
• Verification of all correction of void recapitulates by cashier and/ or barmen with the actual bills. Make sure Cashier user are all closed.
• ADDITIONAL: As attach checklist for Night Auditor to do daily basic drop to Income Auditor Other Responsibilities
• Ensures a smooth working relationship with other departments of the hotel.
• To be ready and responsible to perform any other duties as designated or required by Management from time to time.

• Knowledge and Experience
• Minimum 2 years experience in a similar capacity in a Front Office environment of a luxury property.
• Proficiency in a Hotel Property Management System.
• Good reading and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage Competencies
• Good communication and customer contact skills 
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times