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Service Advisor

RMA Cambodia
Krong Siem Reab | Siem Reap
  1 Post
Verified This job has been verified by the company as a real job vacancy. 22 Aug 2025
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Service Advisor

RMA Cambodia
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Siem Reap
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

1. Customer interaction
- Greet customers and listen to their vehicle service needs.
- Schedule service appointments and follow up on progress.
- Clearly explain repairs, costs, and timelines.
2. Service Coordination
- Liaise between customers and technicians.
- Ensure all service work is authorized and documented.
- Monitor vehicle progress and update customers regularly.
3. Sales Support
- Recommend additional services, maintenance packages, or parts.
- Promote service offers or loyalty programs.
4. Problem Solving
- Handle complaints professionally and escalate when necessary.
- Ensure customer satisfaction post-service.
5. Documentation
- Prepare service orders, invoices, and warranty claims.
- Maintain accurate records of customer interactions.

Open To

New graduates
Male/Female

Job Requirements

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Basic automotive knowledge.
- Problem-solving and conflict resolution.
- Organization and attention to detail.
- Computer literacy (scheduling & billing systems).

What We Can Offer

Benefits

- Social Security Insurance under the National Social Security Fund (NSSF)
- Health insurance is to be provided as per company policy

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques