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Service Advisor

RMA Cambodia
Krong Siem Reab | Siem Reap
  1 Post
Verified This job has been verified by the company as a real job vacancy. 05 Aug 2025
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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Service Advisor

RMA Cambodia
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Siem Reap
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

1. Customer interaction
- Greet customers and listen to their vehicle service needs.
- Schedule service appointments and follow up on progress.
- Clearly explain repairs, costs, and timelines.
2. Service Coordination
- Liaise between customers and technicians.
- Ensure all service work is authorized and documented.
- Monitor vehicle progress and update customers regularly.
3. Sales Support
- Recommend additional services, maintenance packages, or parts.
- Promote service offers or loyalty programs.
4. Problem Solving
- Handle complaints professionally and escalate when necessary.
- Ensure customer satisfaction post-service.
5. Documentation
- Prepare service orders, invoices, and warranty claims.
- Maintain accurate records of customer interactions.

Open To

New graduates
Male/Female

Job Requirements

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Basic automotive knowledge.
- Problem-solving and conflict resolution.
- Organization and attention to detail.
- Computer literacy (scheduling & billing systems).

What We Can Offer

Benefits

- Social Security Insurance under the National Social Security Fund (NSSF)
- Health insurance is to be provided as per company policy

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques