Service Manager in Phnom Penh

JobNet Support Services

OK to Continue

Yes No Thanks

Yes No

JobNet Support Services

OK to Continue

Job Seeker Reactivate Your Account

Thank you, this account has been Deactivated.
Do you want to Reactivate your account?

Yes

Report this Info or Abuse X

Your email address Invalid Email Please Enter

Reason for reporting Ad Please Choose

Describe why Ad looks Wrong Please Enter

Submit Cancel

Service Manager

(Electrical Engineer )

Modern Gas Co Ltd

Boeng Keng Kang | Phnom Penh

1 Post

Company Profile Jobs From this Company 1

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Service Manager

Modern Gas Co Ltd, Boeng Keng Kang | Phnom Penh

Service Manager

Modern Gas Co Ltd

Service Manager

(Electrical Engineer )

Modern Gas Co Ltd

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

11 Sep 2025

Experience level

Manager

Job Function

Engineering, Technical, HSE

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Oversee all after-sales service operations, including installation, maintenance, repair, and warranty handling for kitchen appliances.
Lead and manage a team of service technicians and customer service staff.
Ensure timely and high-quality service delivery to customers, with a focus on satisfaction and retention.
Handle escalated customer complaints and provide appropriate solutions promptly.
Monitor service KPIs and generate performance reports (e.g., response time, repair rate, customer feedback).
Manage service inventory, spare parts, and tools to ensure availability and cost control.
Coordinate with the sales team to support customer expectations and resolve issues.
Develop and implement service protocols, training, and safety guidelines for the team.
Liaise with manufacturers or distributors for technical support and warranty claims.
Promote a service-first culture and continuously improve service processes.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Engineering, Business, or related field (or equivalent experience).
Minimum 3–5 years of experience in a service management or supervisory role, preferably in the home appliance or electronics industry.
Strong knowledge of kitchen appliances and troubleshooting techniques.
Excellent leadership and team management skills.
Strong communication skills in Khmer and English (spoken and written).
Customer-oriented mindset with strong problem-solving abilities.
Proficient in Microsoft Office and service management software (preferred).

What we can offer

Benefits

Rewards for over performance

Highlights