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Banking Service Officer

(Customer Relation Officer)

Sathapana Bank
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 21 Nov 2025
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here
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Banking Service Officer

Sathapana Bank
Phnom Penh
Apply Here

Banking Service Officer

(Customer Relation Officer)

Sathapana Bank
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  1 Post
21 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Provide excellent customer service as well as oversee the work of subordinators as a leader
  • Ensure that cash is balanced for the Chief Cashier as well as total cash holding at the Bank at the end of the working day
  • Count and record currency in Chief Cashier vault
  • Assign team the workload daily and make decisions on various daily workload demands
  • Assign duties and work schedules to subordinator to ensure efficient functioning of branch
  • Maintain and update knowledge to subordinators in term of customer service, system functions, bank policies and procedures
  • Handle customer and staff's complaints, conflicts or concerns related to Bank Procedures and other activities
  • Adhere to bank’s procedures, policies, and regulations • Assist line manager to appraise staff’s performance and handle staff’s grievances
  • Deal with the assigned security company regarding delivery/collection of cash from the Central Bank and other branches
  • Check the assigned area is free of dust and ensure that it’s neat, tidy and prepare daily/monthly/yearly operational reports
  • File document and ensure accuracy and completeness of all filing documents
  • Monitor and review bank's security procedures and control access to vault
  • Handle daily team conflicts or simple disciplinary actions such as attendance problems
  • Perform any other duties or responsibilities consistent with the role as assigned by management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Accounting, Finance and Banking, or other related fields
  • At least 2 years of experience in banking services and products from financial industries
  • Be welcoming, friendly, and patient
  • Good at English and Microsoft Office (Words, Excel, and PowerPoint)

What we can offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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