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Banking Service Officer

(Customer Relation Officer)

Sathapana Bank
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 01 Aug 2025
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE
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Banking Service Officer

Sathapana Bank
Phnom Penh
APPLY HERE

Banking Service Officer

(Customer Relation Officer)

Sathapana Bank
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  1 Post
01 Aug 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Provide excellent customer service as well as oversee the work of subordinators as a leader
  • Ensure that cash is balanced for the Chief Cashier as well as total cash holding at the Bank at the end of the working day
  • Count and record currency in Chief Cashier vault
  • Assign team the workload daily and make decisions on various daily workload demands
  • Assign duties and work schedules to subordinator to ensure efficient functioning of branch
  • Maintain and update knowledge to subordinators in term of customer service, system functions, bank policies and procedures
  • Handle customer and staff's complaints, conflicts or concerns related to Bank Procedures and other activities
  • Adhere to bank’s procedures, policies, and regulations • Assist line manager to appraise staff’s performance and handle staff’s grievances
  • Deal with the assigned security company regarding delivery/collection of cash from the Central Bank and other branches
  • Check the assigned area is free of dust and ensure that it’s neat, tidy and prepare daily/monthly/yearly operational reports
  • File document and ensure accuracy and completeness of all filing documents
  • Monitor and review bank's security procedures and control access to vault
  • Handle daily team conflicts or simple disciplinary actions such as attendance problems
  • Perform any other duties or responsibilities consistent with the role as assigned by management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Accounting, Finance and Banking, or other related fields
  • At least 2 years of experience in banking services and products from financial industries
  • Be welcoming, friendly, and patient
  • Good at English and Microsoft Office (Words, Excel, and PowerPoint)

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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