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A). Payment Operation:

• Oversee day-to-day online payment processing, ensuring efficiency and security.
• Monitor transaction performance, identifying and resolving payment failures.
• Work with IT and compliance teams to ensure smooth integration of payment gateways.
• Coordinate with internal teams (IT, marketing, customer support) to improve payment-related services.
• Provide training and support to frontline staff on online payment solutions.

B). Partner Coordination & Customer Support:

• Manage relationships with Partners Online.
• Address and resolve customer inquiries and issues related to online payments.
• Collaborate with customer service teams to enhance user experience.

C). Business Growth:

• Identify opportunities to increase online payment Revenue and transaction volumes.
• Analyze payment trends and customer behavior to recommend enhancements.

D). Risk Management & Compliance

• Ensure online payment processes comply with local regulations and industry standards.
• Work with fraud prevention teams to minimize risks and enhance transaction security.

• University Degree in any related field in Business
• At least 03 years sale experience with local or international organizations
• Having good organizational and time management skills
• Ability to handle multiple tasks and priorities in fast-paced environment
• Ability to use Microsoft Office Suite (Word, Excel, Power Point.)
• Ability to understand, speak and write in English.