English
Patient Relation
(Customer Service Assistant)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
● Welcome patients and visitors professionally, answer questions, and guide them through clinic procedures.● Manage appointments, registrations, and patient records accurately while maintaining confidentiality.● Handle calls, messages, and service inquiries promptly, clearly, and courteously.● Support coordination between patients, dentists, and clinic teams to ensure smooth daily operations.● Resolve basic service concerns and escalate issues when needed to maintain patient satisfaction.
Open To
Job Requirements
● Experience in customer service, front desk, or patient support, preferably in a healthcare setting.● Strong communication and interpersonal skills with a friendly, professional, and patient-focused approach.● Good organizational skills and attention to detail for scheduling, records, and follow-up tasks.● Ability to work well under pressure, manage multiple tasks, and maintain a calm attitude.● Basic computer skills and confidence using phone, email, and office systems.● High level of integrity, reliability, and respect for confidentiality and service standards.
What we can offer
Benefits
Highlights
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