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The Chief of Employee Relations leads the strategic development and execution of employee relations policies, practices, and programs. This role ensures a fair, inclusive, and legally compliant work environment while fostering strong relationships between employees, management, and external stakeholders such as labor unions or regulators.

1. Strategic Leadership

• Develop and implement the organization’s employee relations strategy.
• Advise senior leadership on workforce planning, conflict resolution, and engagement initiatives.

2. Policy Development & Compliance

• Create and enforce employee relations policies aligned with labor laws and organizational values.
• Ensure compliance with Cambodian labor regulations and internal HR standards.

3. Conflict Resolution & Case Management

• Oversee investigations into grievances, misconduct, and workplace disputes.
• Ensure fair and consistent handling of disciplinary actions and appeals.

4. Employee Engagement & Culture Building

• Promote a positive workplace culture through feedback systems, recognition programs, and inclusive practices.
• Conduct employee satisfaction surveys and analyze results to guide improvements.

5. Union & Stakeholder Relations

• Manage relationships with trade unions and employee representatives.
• Lead negotiations and collective bargaining processes when applicable.

6. Training & Capacity Building

• Provide coaching and training to managers on employee relations best practices.
• Build HR team capacity in conflict management, communication, and legal compliance.

7. Data-Driven Decision Making

• Use HR analytics to identify trends in employee behavior, turnover, and engagement.
• Present insights to leadership for proactive workforce planning.

Education

• Bachelor’s or Master’s in HR, Law, Business Administration, or related field

Experience

• 3+ years in HR or employee relations, with leadership experience

Legal Knowledge

• Strong understanding of Cambodian labor law and dispute resolution

Soft Skills

• Excellent communication, negotiation, empathy, and strategic thinking

Language

• Khmer-English bilingual ability preferred