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Customer Service Representatives

(Customer Service Assistant)

BIC Bank Cambodia
Chamkar Mon | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
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Recruiter active 9 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Representatives

(Customer Service Assistant)

BIC Bank Cambodia
Recruiter active 9 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering question in person or on telephone; referring to other bank services.
  • Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs.
  • Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and
  • referrals; completing safe-deposit box procedures.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.

Open To

Male/Female

Job Requirements

  • Degree in banking and finance, Accounting, Business or any related discipline.
  • Minimum 1 years relevant working experience with commercial bank or financial
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Sound sales and negotiation skills.
  • Sound written and verbal communication skills.
  • Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
  • Articulate with strong writing skill in English and Khmer.
  • High degree of self-motivation and excellent interpersonal skills.

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

Apply for this job

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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