MMR
Cambodia
Front Office Manager (Russey Keo)
(Front Office)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Excellent Opportunity for ...
• Manage to achieve the monthly set target of student enrollment;• Conduct market research and plan for activities to increase the student enrollment and parent satisfaction;• Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities;• Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrollment; • Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements;• Lead and supervise Front Office team to tackle parent comments and complaints; • Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations; • Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;• Build long-term relationships with new and existing customers professionally; • Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;• Develop entry level staff into valuable salespeople; • Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities;• Execute other tasks requested by School Director/Campus Manager.
Open To
Job Requirements
• Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent;• A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service;• Minimum of 1-year experience in education field is preferred;• Experience in international school is a plus;• Experience in managing a team is a plus;• Excellent written and oral communication skills in English;• Ability to work well under tight deadlines and deliver effective result;• Desire to learn and overcome new challenges;• Hard working and self-motivated person, honest, reliable, loyal, and very good team work;• Professional appearance and excellent interpersonal skills;• High sense of responsibility, result oriented, dynamic• Good analytical and creative problem solving skills;• Strong organizational and time management skills;• Fast learner and desire to achieve set goals.
What We Can Offer
Benefits
Highlights
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