Deputy Head of Deposit & Services in Phnom Penh

Deputy Head of Deposit & Services

(Finance Manager )

AMK Microfinance Institution Plc

Boeng Keng Kang | Phnom Penh

1 Post

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Deputy Head of Deposit & Services

AMK Microfinance Institution Plc, Boeng Keng Kang | Phnom Penh

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Deputy Head of Deposit & Services

AMK Microfinance Institution Plc

Apply Here

Deputy Head of Deposit & Services

(Finance Manager )

AMK Microfinance Institution Plc

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Post

Today

Apply Here

Experience level

Manager

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Oversee and manage the AHO-RM functions (Superior Banking & Corporate Banking) and the overall Sales Management operations:
- Develop clear role expectations, KPIs, and performance standards for each RM.
- Lead, supervise, and mentor the AHO-RMs to achieve deposit growth, both VIP clients and corporate clients’ acquisition targets.
- Monitor pipeline development, lead conversion ratio, and segment specific sales activities.
- Identify opportunities and develop segment specific strategies to grow deposit balances, accounts, CASA, and transactional volumes from both non-corporate and corporate segments such as FMCG, Manufacturing, Education, Logistics, NGOs, and trading…etc.
- Conduct monthly RM performance reviews against KPIs such as deposit growth, CASA ratio, customer onboarding, payroll & payment performance, and ensure quality, stability, and sustainability of deposit sources.
- Support RMs in handling key corporate clients, including large payroll companies, high value corporates, and strategic partners.
- Ensure RM adherence to KYC, AML, compliance standards, and internal policies related to corporate account management.
- Monitor early warning signs such as declining balances, low account activity, or compliance gaps, and guide RMs on remedial actions.
- Analyze RM performance data, client segmentation, industry trends, and portfolio movement to drive strategic decisions.
- Build a high performance culture that promotes teamwork, accountability, customer focus, and proactive problem solving.
- Ensure RMs maintain strong client relationships through regular and professional client engagement, deliver high quality service and timely service response, and proactive cross selling.
- Conduct regular team meetings, coaching sessions, corrective actions, and strategic direction to underperforming RMs and business reviews to strengthen RM capability and productivity.
- Identify training needs for RMs (e.g., corporate sales skills, cash management knowledge, negotiation, digital banking) and collaborate with training department to organize regular development sessions to promote continuous learning to improve RMs technical knowledge.
Provide oversight and leadership for the Payroll and Payment Management functions:
- Lead the development and execution of payroll and payment acquisition strategies, and actively drive digital payment adoption (Business Solution) among corporate clients.
- Identify and prioritize high potential industries, corporate clusters, and ecosystem partners to drive payroll and payment penetration. Lead, manage, and coach the Payroll & Payment Sales Team to execute acquisition plans and meet business targets.
- Support product bundling (e.g., CASA + payroll + payment + digital banking) to maximize deposit retention and transaction flows.
- Work closely with Digital Banking (ADD), IT, Product, and Operations to enhance payroll and payment solutions to improve client convenience.
- Coordinate with Contact Center, ADD, and IT/technical Support for payment and digital related issues.
Lead and manage Strategic Partnership Project Management and coordinate effectively with all relevant departments:
- Lead and expand strategic partnerships with insurance, fintech, service providers, payment companies, merchants, and other service partners to support cross selling, strengthen payroll and payment solutions, enhance digital ecosystem integration, and increase transactions and deposit inflow.
- Oversee partnerships with referring banks that introduce payroll accounts, corporate merchants, and service related opportunities.
- Ensure smooth coordination, standardized processes, and strong relationship management with partner banks to maximize referral conversion and portfolio growth.
- Coordinate with relevant departments to enable effective partnership execution.
- Provide guidance, training, and tools to frontline sales teams to maximize the number partnerships.

Open To

Male/Female

Job Requirements

Bachelor’s Degree in Banking, Management, Business Administration, or Marketing.
At least 5 years’ experience in bank non-credit operations management, especially involving with segments of SME or corporate/commercial segments.
Experience working as bank in Manager level.
Strong leadership capabilities.
High energy individual who can motivate staff and create business momentum.
Very strong communication skills in English and Khmer (written and spoken).
Ability to work with cross functional teams. Proven record of successful project delivery.
Ability to construct business models and write business plans with financial projections.
Strong conceptualization and analytical skills.
Honesty and excellent interpersonal skills.