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Relationship Manager - Premier Services

(Sales Manager)

Canadia Bank
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 2 days ago
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Relationship Manager - Premier Services
Canadia Bank, Doun Penh | Phnom Penh

Relationship Manager - Premier Services

Canadia Bank

Relationship Manager - Premier Services

(Sales Manager)

Canadia Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Warmly welcome customers by providing excellent service and consistent advice to customers following GSTP guidelines and protocol, either face-to-face, by phone, or by any social media connectivity.
  • Onboard new potential customers or expand by converting existing customers and convince them to have transactions flow within the Canadia Bank account.
  • Identify potential customers and proactively determine customers's needs to recommend appropriate products and services to customers and actively cross-sell/upsell the bank's and bank partner companies' products and services to customers.
  • Be a banking service consultant; proactively identify demand and address areas of customer concern or dissatisfaction, following up and resolving any customer's complaints.
  • Derive great productivity and deliver fast, efficient, and satisfactory services to our premier services lounge's customers.
  • Operating banking operations for both system and documents, including cash and non-cash transactions, is accurately executed by strictly complying with bank policy, procedure, guidelines, and instructions for all eligible bank products and services.
  • Work as a team to consistently deliver quality service to customers to achieve total customer satisfaction and/or excellent customer experiences.
  • Build and maintain strong relationships with customers by strictly complying with instructions relating to security and confidentiality.
  • Identify opportunities for new sign-ups, referrals, upsells, or cross-sells of banking products and services.
  • Keep up-to-date with the bank guidelines, products/services, and current promotions.
  • Contribute to the achievement of the bank's objectives and goals.
  • May perform duty as assigned by manager.

Open To

Male/Female

Job Requirements

  • Bachelor's degree in Finance & Banking, Marketing, or Business Management.
  • Minimum 3 years of experience in the banking sector in sales and customer service roles.
  • Being able to converse in English and/or Chinese is a plus.
  • Good presentation and negotiation skills.
  • Strong customer service and a result-oriented personality.
  • Good problem-solving skills.
  • Active listening, providing reasonable feedback, and being highly responsible and willing to learn.
  • Able to use MS Word and Excel.

What We Can Offer

Benefits

- Annual Bonus
- Seniority Payment
- Life Insurance
- Study Support
- Diverse Learning Opportunity
- Diverse Career Development

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques