Your mission is:

• To assist Cargo Manager for managing all day-to-day activities of Cargo Services operations.
• To take accountability for safety, resource management, strategics, operation standards, policy implementation and client relations.
• Develop Key performance indicator (KPI) to measure quality of service
• To prepare and follow up the budget such as OPEX and CAPEX for Cargo Department.
• To monitor the manpower headcount & equipment for Cargo Department.

Your assignments will mainly focus on:

• Providing training and coaching to develop the staff competency within his/her qualification and expertise.
• Act as the main point of contact with airlines, customers, customs, and other relevant authorities, representing the cargo team in public meetings, audits, and operational discussions to ensure smooth communication and collaboration
• Managing and ensuring employees comply with company rules and procedures and other authority requirements.
• Participating in disciplinary panel, conducting investigation and feedback on the incident/accident occurred
• Ensuring good customer engagement and relevant stakeholders’ cooperation.

• Bachelor’s degree in Transport and Logistics, Management or related field.
• Proficiency in both speaking and writing in Khmer and English.
• Good knowledge in computer skills (Microsoft Offices, Internet & Email etc.…).
• At least 3-year experience in warehouse management, knowledge in aviation industry is a plus.
• Knowledge of cargo management system or similar platforms is preferrable.
• Strong leadership, instructional, interpersonal skills.
• Good communication and problem-solving skills.  
• Ability to lead, train and coach the team.            
• Planning and organizing skills.
• Initiative & Proactive.
• Result oriented.
• Adaptability.