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Assistant, Social Media

(Social Media )

Sathapana Bank
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 25 Aug 2025
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
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Assistant, Social Media

Sathapana Bank
Phnom Penh
APPLY HERE

Assistant, Social Media

(Social Media )

Sathapana Bank
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  1 Post
25 Aug 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Ensure that the service level of social media channels is achieved properly.
  • Respond to customers’ inquiries through writing channels such as email, Facebook, WhatsApp, and Telegram by following given standard script and customer service standard of Sathapana Bank. 
  • Handle and resolve customer issues or complaints (if doable in your level). If not, identify and escalate priority issues/complaints to the right person of the units which a complaints/issues raised.
  • Register Complaint, Feedback, and issue into system (CRM).
  • Perform your role and contact point from the client to follow up and close the complaints/issues.
  • Follow-up customer calls where necessary.
  • Provide customers with product and service information, terms and conditions if asked by the client.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in English, Finance and Banking or any related field.
  • English competency.
  • Ability to communicate the customer via social media with professional writing style both Khmer and English language.
  • Good at Microsoft Office, problem-solving, consulting, and critical thinking. 
  • Be able to work as a team and shift rotation.

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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