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Call Center Officer (Chinese Speaking)

(Call Center)

Canadia Bank
Doun Penh | Phnom Penh
  2 Posts
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Call Center Officer (Chinese Speaking)
Canadia Bank, Doun Penh | Phnom Penh
APPLY HERE

Call Center Officer (Chinese Speaking)

Canadia Bank
Phnom Penh
APPLY HERE

Call Center Officer (Chinese Speaking)

(Call Center)

Canadia Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  2 Posts
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Perform and reach the target campaigns and provide necessary drivers of products/services and transactions through online/machine platforms.
  • Perform operational transactions (maker) through video banking, such as opening, closing, amending, transferring & other bank services, and user maintenance.
  • Address all online services to the customer on time with a high-quality customer service standard. Provide the phone a unique experience of superior customer service by using 5-star service and great competencies to handle the call.
  • Cross-sell products & services and promote a suite of exclusive depository products and services to customers through incoming calls.
  • Refer interested customers to the right branches or related departments.
  • Complete the target of outbound calls to survey or cross-sell our services & products.
  • Provide and take the appropriate action on customers' inquiries or complaints to make sure that customers are satisfied with your response.
  • Keeping the customer up-to-date with the progress of any escalated inquiries.
  • Ensure all the services & products are updating.
  • Able to work shift time based on the working schedule.
  • Direct report to the call center manager.
  • Any ad hoc assignment by the Call Center Manager.

Open To

New graduates
Male/Female

Job Requirements

  • Studying or fresh graduated in baking and finance or equal.
  • Good integrity, positive attitude, helpful, high commitment, competence, and motivation.
  • Influencing and negotiation skills are a plus.
  • Be able to communicate in English and Chinese.
  • Good presentation/training skill.
  • Good proficiency in MS Office, including MS Excel, MS PowerPoint, and email.

What We Can Offer

Benefits

- Annual Bonus
- Seniority Payment
- Life Insurance
- Study Support
- Diverse Learning Opportunity
- Diverse Career Development

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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