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Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank
Doun Penh | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
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Customer Care Consultant–Inbound (Part Time)
J Trust Royal Bank, Doun Penh | Phnom Penh

Customer Care Consultant–Inbound (Part Time)

J Trust Royal Bank

Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Part Time

Job Description

An Excellent Opportunity for ...

  • Demonstrates empathy – listens to customers to understand their needs & views in order to deal effectively with their concerns
  • To effectively meet customer needs and to meet or refer them as appropriate
  • To understand and communicate the Bank’s entire product range and services
  • To meet services and sales objectives, using allocated tools and frameworks as provided
  • Resolving internal/external customer enquiries and problems quickly, accurately and in a professional manner
  • Strives to exceed customer expectations and remains polite and tactful towards customers

Open To

Male/Female

Job Requirements

  • Telephone and written communication skills - Including the ability to engage and manage conversations over the phone, and via email whilst working through systems.
  • Customer Service - Ability to relate and empathize with customers seeking to close off accounts.
  • Sales skills - The ability to match customer needs to bank products and retain business effectively.

What we can offer

Benefits

- Competitive Salary
- Comprehensive Insurance Coverage
- Career Advancement Opportunities
- Learning and Development Programs
- Other Benefits

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

Apply for this Job

OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Part Time

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