Quality Control/ Research & Development Executive

The Quality Control and Research & Development Executive is responsible for overseeing and implementing quality control procedures throughout the food and beverage production process and driving innovation through research and development activities. This role ensures that all products meet the highest standards of safety, quality, and regulatory compliance while also exploring new product ideas, improving existing formulations, and optimizing production processes. The ideal candidate will possess a strong understanding of food science, quality management systems, global food safety & sanitation and product development methodologies.

• Establish, maintain, and update comprehensive quality control procedures, standards, and specifications for raw materials, in-process goods, and finished products, in the form of manuals, videos, or simple one-page summaries.

• Regularly monitor and inspect production lines to ensure adherence to quality standards, Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP) principles, and other global standards as required.

• Perform or supervise physical, chemical, and microbiological testing of raw materials, in-process samples, and finished products according to established protocols.

• Interpret test data, identify trends, and report any deviations or non-conformities to relevant departments.

• Investigate the root causes of quality issues, implement corrective and preventive actions (CAPA), and ensure their effectiveness.

• Ensure accurate and up-to-date records of all quality control activities, including testing results, inspections, and corrective actions.

• Participate in the evaluation and approval of suppliers, monitor their quality performance, and address any supplier-related quality issues.

• Conduct internal quality audits to ensure compliance with company policies, regulatory requirements, and quality management system standards (e.g., ISO 22000).

• Oversee the calibration and maintenance of laboratory equipment to ensure accurate and reliable testing.

• Provide training to production staff on quality control procedures and best practices.

• Identify market trends, consumer needs, and the competitive landscape to generate new product ideas and concepts.

• Design and develop new food and beverage formulations, considering factors such as taste, texture, nutritional value, cost, and shelf life.

• Research and develop improvements to existing product formulations and manufacturing processes to enhance efficiency, reduce costs, and improve product quality.

• Evaluate new and alternative ingredients for functionality, cost-effectiveness, and suitability for new or existing products.

• Plan, execute, and analyze pilot plant trials to scale up new product formulations and manufacturing processes.

• Conduct and analyze sensory evaluations to assess product attributes and consumer acceptance.

• Design and conduct shelf-life studies to determine product stability and recommend appropriate storage conditions.

• Ensure that all new product development activities comply with relevant food safety regulations and labeling requirements.

• Maintain detailed records of all R&D activities, including experimental designs, results, and conclusions. Prepare technical reports and presentations for management.

• Collaborate effectively with other departments, including Production, Marketing, and Sales, throughout the product development lifecycle.

• Stay updated on the latest advancements in food science, technology, and ingredients.

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Food Science, or a related field.

• Experience: 3–5 years of proven experience in procurement and inventory management, preferably within the food and beverage industry.

• Knowledge: Strong understanding of food safety regulations, quality standards, and supply chain principles specific to the F&B sector.

• Excellent negotiation, communication, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Proficiency in inventory management software and ERP systems.

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

• Strong attention to detail and accuracy.

• Work Style: Ability to work independently and as part of a team.

• Language: Fluency in English and Khmer is preferred.