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Assistant, Social Media

(Social Media )

Sathapana Bank
Doun Penh | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 25 Aug 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម19 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
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Assistant, Social Media

(Social Media )

Sathapana Bank
អ្នកជ្រើសរើសត្រូវបានសកម្ម19 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Marketing, Media, Creative

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Great Opportunity for ...

  • Ensure that the service level of social media channels is achieved properly.
  • Respond to customers’ inquiries through writing channels such as email, Facebook, WhatsApp, and Telegram by following given standard script and customer service standard of Sathapana Bank. 
  • Handle and resolve customer issues or complaints (if doable in your level). If not, identify and escalate priority issues/complaints to the right person of the units which a complaints/issues raised.
  • Register Complaint, Feedback, and issue into system (CRM).
  • Perform your role and contact point from the client to follow up and close the complaints/issues.
  • Follow-up customer calls where necessary.
  • Provide customers with product and service information, terms and conditions if asked by the client.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor’s degree in English, Finance and Banking or any related field.
  • English competency.
  • Ability to communicate the customer via social media with professional writing style both Khmer and English language.
  • Good at Microsoft Office, problem-solving, consulting, and critical thinking. 
  • Be able to work as a team and shift rotation.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

Rewards for over performance

រំលេច

  • ក្រុមហ៊ុនដ៏ល្អមួយ
  • ចូលជាមួយក្រុម
  • អ្នកអាចធ្វើឱ្យមានភាពខុសគ្នា

ឱកាសការងារ

  • ឱកាសសម្រាប់ការផ្សព្វផ្សាយ
  • លទ្ធភាពសម្រាប់ការបណ្តុះបណ្តាលការងារ
  • រៀនជំនាញ និងបច្ចេកទេសថ្មីៗ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Marketing, Media, Creative

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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