1. New Client Acquisition

•     Identify, approach, and secure new clients for internet and value-added services.

•     Focus on high-value prospects such as corporate offices, buildings, SMEs, and VIP residential areas.

•     Perform site surveys (with engineers or field teams) if needed to confirm service feasibility.

2. Sales Strategy & Execution

•     Analyze customer needs and propose tailored internet, Wi-Fi, and enterprise packages.

•     Build persuasive sales pitches and presentations, highlighting reliability, speed, and SLAs.

•     Handle the full sales cycle from lead generation to closing and contract signing.

3. Client Relationship Management

•     Manage a portfolio of key accounts, ensuring high renewal and upgrade rates.

•     Address issues or complaints quickly by coordinating with support, technical, and billing teams.

•     Maintain ongoing relationships to upsell bandwidth upgrades, static IPs, or managed services.

4. Mentorship & Team Support

•     Coach and guide junior sales executives or new team members.

•     Share best practices, sales tips, and help others close deals when necessary.

5. Reporting & CRM Usage

•     Log leads, opportunities, client communications, and deals in CRM or sales tools.

•     Provide weekly and monthly sales reports to the Sales Manager or Head of Sales.

•     Monitor market trends, competitors, and suggest package/pricing improvements.

•     3–5 years+ in B2C or B2B internet/telecom sales

•     Strong understanding of fiber, wireless, routers, and network basics

•     Ability to engage decision-makers in IT, admin, or property management

•     Skilled in negotiation, closing, and objection handling

•     Proficient in CRM tools.

•     Fluent in Khmer and English