Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank

Doun Penh | Phnom Penh

1 Bài đăng

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Customer Care Consultant–Inbound (Part Time)

Customer Care Consultant–Inbound (Part Time)

J Trust Royal Bank

Nộp đơn ở đây

Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

1 Bài đăng

Hôm nay

Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Part Time

Mô tả công việc

A Great Opportunity for ...

Demonstrates empathy – listens to customers to understand their needs & views in order to deal effectively with their concerns
To effectively meet customer needs and to meet or refer them as appropriate
To understand and communicate the Bank’s entire product range and services
To meet services and sales objectives, using allocated tools and frameworks as provided
Resolving internal/external customer enquiries and problems quickly, accurately and in a professional manner
Strives to exceed customer expectations and remains polite and tactful towards customers

Mở Đi

Male/Female

Yêu cầu công việc

Telephone and written communication skills - Including the ability to engage and manage conversations over the phone, and via email whilst working through systems.
Customer Service - Ability to relate and empathize with customers seeking to close off accounts.
Sales skills - The ability to match customer needs to bank products and retain business effectively.

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Competitive Salary
- Comprehensive Insurance Coverage
- Career Advancement Opportunities
- Learning and Development Programs
- Other Benefits

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