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Assistant, Social Media

(Call Center)

Sathapana Bank
Doun Penh | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 21 Nov 2025
招聘人员活跃23 小时 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃23 小时 前 The recruiter at this company was last active reviewing applications.
在此申请
公司简介 该公司的职位 149
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Assistant, Social Media

Sathapana Bank
Phnom Penh
在此申请

Assistant, Social Media

(Call Center)

Sathapana Bank
招聘人员活跃23 小时 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  1 帖子
21 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃23 小时 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Exciting Opportunity for ...

  • Ensure that the service level of social media channels is achieved properly.
  • Respond to customers’ inquiries through writing channels such as email, Facebook, WhatsApp, and Telegram by following given standard script and customer service standard of Sathapana Bank. 
  • Handle and resolve customer issues or complaints (if doable in your level). If not, identify and escalate priority issues/complaints to the right person of the units which a complaints/issues raised.
  • Register Complaint, Feedback, and issue into system (CRM).
  • Perform your role and contact point from the client to follow up and close the complaints/issues.
  • Follow-up customer calls where necessary.
  • Provide customers with product and service information, terms and conditions if asked by the client.

打开

Male/Female

职位要求

  • Bachelor’s degree in English, Finance and Banking or any related field.
  • English competency.
  • Ability to communicate the customer via social media with professional writing style both Khmer and English language.
  • Good at Microsoft Office, problem-solving, consulting, and critical thinking. 
  • Be able to work as a team and shift rotation.

我们能提供什么

好处

Rewards for over performance

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧
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经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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