Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank

Doun Penh | Phnom Penh

1 帖子

在此申请

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Customer Care Consultant–Inbound (Part Time)

Customer Care Consultant–Inbound (Part Time)

J Trust Royal Bank

在此申请

Customer Care Consultant–Inbound (Part Time)

(Call Center)

J Trust Royal Bank

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

1 帖子

今天

在此申请

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Part Time

职位描述

An Excellent Opportunity for ...

Demonstrates empathy – listens to customers to understand their needs & views in order to deal effectively with their concerns
To effectively meet customer needs and to meet or refer them as appropriate
To understand and communicate the Bank’s entire product range and services
To meet services and sales objectives, using allocated tools and frameworks as provided
Resolving internal/external customer enquiries and problems quickly, accurately and in a professional manner
Strives to exceed customer expectations and remains polite and tactful towards customers

打开

Male/Female

职位要求

Telephone and written communication skills - Including the ability to engage and manage conversations over the phone, and via email whilst working through systems.
Customer Service - Ability to relate and empathize with customers seeking to close off accounts.
Sales skills - The ability to match customer needs to bank products and retain business effectively.

我们能提供什么

好处

- Competitive Salary
- Comprehensive Insurance Coverage
- Career Advancement Opportunities
- Learning and Development Programs
- Other Benefits

亮点