Reported successfully

A.    Business Analysist 
•    Gather, analyze, and document business requirements for systems, applications, process improvements, and technology initiatives.
•    Translate requirements into clear functional specifications, user stories, workflows, and process documents.
•    Work closely with users and technical teams to define business processes, system enhancements, and solution flows.
•    Coordinate with technical teams on integration, reporting, and data requirements.
•    Support User Acceptance Testing (UAT) and ensure delivered solutions meet business expectations.
•    Identify opportunities for automation, efficiency improvements, and process optimization.

B.    Project Coordination & Follow-ups

•    Act as a central coordination point for projects assigned by the CIO.
•    Track project timelines, deliverables, milestones, and dependencies.
•    Proactively follow up with internal teams, vendors, and stakeholders on pending tasks and commitments.
•    Ensure timely closure of issues, risks, bugs, and action items.
•    Prepare and maintain project trackers, action logs, risk registers, and status reports.
•    Prepare high-quality reports, presentations, and documentation for management and board-level discussions.
•    Draft emails, proposals, meeting minutes, and structured documents on behalf of the CIO.
•    Consolidate updates from different teams and present summarized insights for decision-making.
•    Ensure proper documentation and organization of all project-related materials.

C.    Communication & Coordination

•    Liaise with business units, IT teams, vendors, management, and external stakeholders.
•    Facilitate meetings, workshops, discussions, and follow-ups.
•    Clearly communicate requirements, risks, dependencies, and progress updates.
•    Escalate delays, blockers, and unresolved matters in a timely and professional manner.
•    Support and handle any other tasks assigned by the CIO or HITD.

•    Bachelor’s degree in information technology, Business Administration, Management, or a related field.
•    2–3 years of relevant professional experience in areas such as business support, project coordination, data analysis, reporting, operations, process improvement, or other related roles with strong analytical and coordination exposure.
•    Strong command of English (both written and spoken) is mandatory.
•    Excellent documentation, report writing, and presentation preparation skills.
•    Strong follow-up, coordination, and stakeholder management skills with attention to detail.
•    Ability to manage multiple tasks, deadlines, and priorities efficiently.
•    Good understanding of project lifecycle, SDLC, and Agile / Waterfall methodologies.

• Women and People with Disabilities are Encouraged to Apply!