Reported successfully

1. Sales & Performance Management

• . Achieve and exceed monthly and annual sales targets

• . Monitor store KPIs (sales, conversion rate, average transaction value, etc.)

• . Analyze sales reports and implement strategies to improve performance

2. Store Operations

• . Oversee daily store operations to ensure smooth functioning

• . Maintain store cleanliness, visual merchandising, and brand standards

• . Ensure compliance with company policies and procedures

3. Team Leadership & Staff Management

• . Recruit, train, supervise, and evaluate store staff

• . Create staff schedules and manage attendance

• . Motivate team members to deliver high performance and excellent service

4. Customer Service

• . Ensure a high level of customer satisfaction

• . Handle customer complaints and resolve issues professionally

• . Build strong relationships with customers to encourage repeat business

5. Inventory & Stock Management

• . Monitor stock levels and coordinate replenishment

• . Conduct regular stock counts and minimize shrinkage

• . Ensure proper storage and handling of products

6. Financial Management

• . Manage store budget, expenses, and cash handling

• . Prepare daily/weekly sales reports

• . Ensure accurate billing and transactions

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred)

• 2–5+ years of experience in retail management or similar role

• Strong leadership and team management skills

• Good Communication in English and Chinese is plus

• Excellent communication and interpersonal skills

• Good understanding of sales principles and customer service practices

• Ability to work under pressure and meet targets

• Knowledge of MS Office and retail POS systems