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Banking Service Supervisor

(Banking Assistant)

Sathapana Bank
Botum Sakor | Koh Kong
  1 Post
Verified This job has been verified by the company as a real job vacancy. 3 days ago
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Banking Service Supervisor

(Banking Assistant)

Sathapana Bank
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Koh Kong
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Provide excellent customer service as well as oversee the work of subordinators as a leader
  • Ensure that cash is balanced for the Chief Cashier as well as total cash holding at the Bank at the end of the working day 
  • Count and record currency in Chief Cashier vault
  • Assign team the workload daily and make decisions on various daily workload demands
  • Assign duties and work schedules to subordinator to ensure efficient functioning of branch
  • Maintain and update knowledge to subordinators in term of customer service, system functions, bank policies and procedures
  • Handle customer and staff's complaints, conflicts or concerns related to Bank Procedures and other activities
  • Adhere to bank’s procedures, policies, and regulations
  • Assist line manager to appraise staff’s performance and handle staff’s grievances
  • Deal with the assigned security company regarding delivery/collection of cash from the Central Bank and other branches
  • Check the assigned area is free of dust and ensure that it’s neat, tidy and prepare daily/monthly/yearly operational reports
  • File document and ensure accuracy and completeness of all filing documents
  • Monitor and review bank's security procedures and control access to vault
  • Handle daily team conflicts or simple disciplinary actions such as attendance problems
  • Perform any other duties or responsibilities consistent with the role as assigned by management

Open To

Male/Female

Job Requirements

  • Bachelor’s degree Accounting, Finance and Banking, or other related fields
  • At least 3 years of experience in banking services and products from financial industries
  • Be welcoming, friendly, and patient
  • Good at English and Microsoft Office (Words, Excel, and PowerPoint)

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques