• Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
• Conduct market demand survey to keep track of the market trends on financial products.
• Conduct marketing research studies and analyze findings.
• Conduct feasibility studies on new products and services opportunities.
• Conduct monitoring and evaluation on financial services and related projects.
• Conduct microfinance environmental analysis and competition analysis.
• Develop research proposal. 
• Write research reports focus mainly on finding and present result to the management.
• Assist management in develop and update market research manual.
• Assist in business analysis by using Power BI tool.
• Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
• Perform other tasks assigned by management.

• Bachelor’s Degree in Marketing, Management, Social Science or equivalent.
• 02 year-experiences in research (field research, data collection, analysis), preferably with financial industry. 
• Interviewing skills and capacity to carry out research.
• High motivation, initiative, willing, and able to travel to field.
• Good problem solving and analysis skills.
• Good computer literacy (Ms. Office, SPSS, Power BI, Google Form, Microsoft Form, and relevant applications)
• Good command in English is preferred.
• Ability to work independently.
• Hard-working and able to work under pressure.

Women and People with Disabilities are Encouraged to Apply!