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Senior Process Re-Engineering Manager

(Research and Development )

Canadia Bank
Doun Penh | Phnom Penh
  1 Bài đăng
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Senior Process Re-Engineering Manager

(Research and Development )

Canadia Bank
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Manager

Chức năng công việc

Research and Development

Ngành nghề

Banking/ Insurance/ Microfinance

Loại công việc

Full Time

Mô tả công việc

An Exciting Opportunity for ...

  • Revamp manual processes with a paperless and without human interaction approach to accommodate the entire bank's operations activities under regulation compliance and governance.
  • Conduct user research and usability studies, collaborating with designers, developers, and research teams from end to end of the process.
  • Identify opportunities to improve work processes and the quality of customer service by leveraging employee productivity, raising digital awareness, and implementing RPA.
  • Champion process improvement methodologies and work closely with policy and operational control and relevant stakeholders to influence the integration of new and existing business frameworks.
  • Introduce the appropriate tool management practices, such as Lean Six Sigma and other methodologies, which can be applied to the operations process revamp exercises.
  • Lead the Process Revamp and Automation Office with leadership experience and performance culture-based practice to deliver the bank's transformation strategy and achieve the process automation objective.
  • Collaborate with HR to initiate proper training material and regularly conduct training to inspire people's culture change and users' acceptance experience through digital transformation.
  • Interact with all relevant stakeholders and be able to document existing processes, simplify systems, design UX/UI and process flows, and adapt them to the new concept of automation.
  • Any ad hoc assignment by the Head of Process Re-engineering.

Mở Đi

Male/Female

Yêu cầu công việc

  • Bachelor's Degree in Business Management, Banking Process, Information Systems, or related field.
  • 4-5 years' experience in Banking Industry, Banking Projects, or related field.
  • Clear understanding of business process streamlining methodologies.
  • Good communication skills, including English proficiency (Chinese is preferable).
  • Computer literacy, i.e., Khmer and English Typing, Visio, XD, Excel, etc.

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Annual Bonus
- Seniority Payment
- Life Insurance
- Study Support
- Diverse Learning Opportunity
- Diverse Career Development

Làm nổi bật

  • Một công ty tuyệt vời
  • Tham gia một đội ngũ chiến thắng
  • Bạn có thể tạo nên sự khác biệt

Cơ hội nghề nghiệp

  • Cơ hội thăng tiến
  • Cơ hội đào tạo nghề
  • Học hỏi các kỹ năng và kỹ thuật mới