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Officer, Call Center

(Call Center)

Industry Leading Company
Prampir Meakkakra | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
Today
Recruiter active9 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Officer, Call Center

(Call Center)

Industry Leading Company
Recruiter active9 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Issue customer user locked on CAB app activation from any branch and outlet
  • Maintain personal app user from any branch and outlet contact point for customers
  • Handling customer message through Facebook chat, telegram and solve their problem
  • Keep up to date with Bank’s product and marketing campaigns to ensure superior product knowledge
  • Work with related department from Operations, Business to IT Department to make sure all customers enquiries, complaints and request are promptly fulfilled.
  • Maintains professional and technical knowledge in contact centre operations management.
  • Other duties as assigned by line manager.

Open To

New Graduates
Male/Female

Job Requirements

  • Bachelor’s degree in professional communication, finance banking or any relate field.
  • Less than one-year experience in relate field
  • Ability to used and communicate via social media with professional writing style 
  • Creative, flexible
  • Excellent communication & interpersonal skills
  • Good comment of Khmer, English

What we can offer

Benefits

- Competitive salary

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

Apply for this Job

OR

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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